PST to Gmail Migration Tool Frequently Asked Questions

Yes. Prism PST to Gmail Migration Tool features an autonomous B-Tree parser that extracts email data directly from PST files without requiring Outlook, MAPI DLLs, or Exchange Server.

You can sign in using official Google OAuth 2.0 browser authentication or with a 16-character Google App Password. With OAuth 2.0, you authenticate in your default web browser and never enter your password into the app.

Because Gmail uses labels instead of folders, the software creates clean Gmail labels matching your Outlook hierarchy (e.g. Inbox, Sent Items, custom subfolders), with optional custom prefixes like [PST-Archive].

Yes. All attachments, documents, and inline images are uploaded directly with each email message in spec-compliant MIME multipart encoding.

Yes. The integrated SQLite transaction checkpointing records the upload status of every message. When you restart the application, the Resume Center will pick up right where it stopped without creating duplicate emails.

Yes. In the Enterprise edition, you can use Google Workspace Admin mode with CSV mapping to migrate multiple PST files into distinct user accounts in one batch.

Yes. You can download the free evaluation version of PST to Gmail Migration Tool to inspect your data hierarchy and convert up to 50 items per folder to verify formatting and metadata fidelity before buying.

Following successful payment, your digital license key is delivered to your billing email address. If you need your key resent or require assistance with activation, you can contact our team anytime via our Contact Support page.

We provide free evaluation versions for all tools so you can test compatibility and conversion fidelity on your own data before buying. If you encounter a verified technical limitation or defect that our engineering support team cannot resolve, purchases are covered under the terms detailed on our Refund Policy page.