PST to MBOX Converter Frequently Asked Questions
Find answers to common questions about licensing, system compatibility, standalone file processing, and migration steps for PST to MBOX Converter.
Q Can I convert PST files to MBOX without installing Microsoft Outlook?
Yes. Prism PST to MBOX Converter features an autonomous B-Tree parser that extracts email data directly from PST files without requiring Outlook, MAPI DLLs, or Exchange Server.
Q Are email attachments preserved when converting PST to MBOX?
Yes. Attachments are encoded directly into the MBOX messages using standard Base64 MIME multipart boundaries, allowing Mozilla Thunderbird and Apple Mail to open and save attachments natively.
Q How do I import the converted MBOX files into Mozilla Thunderbird?
You can import converted MBOX files into Thunderbird using Thunderbird's built-in Import tool or the ImportExportTools NG add-on, placing them directly into Local Folders.
Q Can I import the converted MBOX files into Apple Mail on Mac?
Yes. In Apple Mail, select File > Import Mailboxes, choose 'Files in mbox format', and select the exported MBOX files or folders.
Q Will email folder structures be preserved?
Yes. The converter creates dedicated MBOX files named after your Outlook folders (e.g., Inbox.mbox, Sent_Items.mbox, Projects.mbox), preserving your organizational structure.
Q Does the converter prevent MBOX corruption from lines starting with 'From '?
Yes. The software enforces standard mboxrd escaping, properly prefixing '>From ' to any body line that starts with 'From ' to prevent client parsing errors and broken message boundaries.
Q What happens if my conversion process is interrupted?
The integrated SQLite transaction checkpointing records every processed message in the migration_progress table. When you restart the application, the Resume Center will automatically detect incomplete sessions and continue from where it stopped without duplicating items.
Q Can I evaluate PST to MBOX Converter before purchasing a license?
Yes. You can download the free evaluation version of PST to MBOX Converter to inspect your data hierarchy and convert up to 50 items per folder to verify formatting and metadata fidelity before buying.
Q How will I receive my license key after purchasing?
Following successful payment, your digital license key is delivered to your billing email address. If you need your key resent or require assistance with activation, you can contact our team anytime via our Contact Support page.
Q What is the refund policy for PST to MBOX Converter?
We provide free evaluation versions for all tools so you can test compatibility and conversion fidelity on your own data before buying. If you encounter a verified technical limitation or defect that our engineering support team cannot resolve, purchases are covered under the terms detailed on our Refund Policy page.
Have a specific question not covered above?
Our technical support team is available to assist with installation, format compatibility, or licensing queries.